Cool in summer, warm in winter, done properly, first time.

No. Quotes are free and fixed in writing before any work starts, so the number you agree to is the number on the invoice.

Yes: Electrical Workers Registration Board registration #119850, practising licence EE 069268, Site Safe registered, with verified ID, address and NZBN. Behind that: a Bachelor's in Industrial Power Engineering and Automation (NZQA Level 7), Engineers New Zealand ET Practical recognition, and 20+ years across electrical, HVAC and building controls. All prescribed electrical work is tested and certified, and you get a Certificate of Compliance for your records.

It depends on the volume of the room, its insulation, how much glazing it has and which way it faces, not just floor area. Undersized units run flat out and cost more to run; oversized ones short-cycle and leave the room clammy. We measure the space and size the unit to it before we quote.

It depends on the capacity the room needs, the brand, how long the pipe run is and how easy the wall and switchboard are to get to. We measure the job first and then put a fixed number in writing, free, rather than quote a range that changes once we arrive. The heat pump page sets out exactly what a quote covers.

A standard back-to-back high wall install is usually a single day. Longer pipe runs, multi-room systems and ducted installs take longer. We tell you the expected timeframe when we quote, not on the day.

Possibly. The EECA Warmer Kiwi Homes programme covers most of the cost of an approved heat pump in your main living area, up to the cap EECA sets, for owner-occupiers of homes built before 2008 who hold a Community Services Card or SuperGold Combo Card, or live in a lower-income area. Grant installs have to be done by an EECA-approved provider, so check your eligibility with EECA on 0800 749 782 first.

Yes. Servicing, repairs, fault finding and preventive maintenance on existing systems of any brand are a big part of what we do.

Once a year for most homes. Regular servicing keeps running costs down, keeps the air clean and helps the unit last longer, and most manufacturers require it to keep the warranty valid.

Yes: EV charger installation, including any switchboard or supply work needed to support it, tested and certified on completion.

Auckland-wide. We're based in Northcross on the North Shore and work right across the city. The suburb lists are further up the page. If you're outside them, call and ask; we travel for the right job.

Our focus is installation and upgrade work: heat pumps, switchboards, and cabin and minor dwelling fitouts. Small one-off callouts and general fault-finding we take on for existing customers, and we'd rather tell you that up front than waste your time. If it's a small job, call and we'll say yes or point you to someone who can help.

One person. Dimce Kocev does the work himself, which is why the quote, the install and the person you call afterwards are all the same tradesman. It also means we don't take on large commercial fitouts or anything needing more than one person on site.